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Please click here to set up your account.
You can log-in at any time to update your details.
Note: You only need one account per trading name.
You can have multiple shipping addresses on your account.
Yes. If you've placed an order with Eco Office in the past we will already have a username and a temporary password set up for you.
Please email us to request your old log-in details.
If you create a new account your order history will not appear.
No problem. We can email them to you.
Click here to retrieve your user name.
Click here if you have forgotten your password.
You can log-in at any time to change your password to something you'll find easier to remember.
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Our website provides easy, online ordering with secure payment.
a) Browse this website or search for specific products.Yes. You will be prompted at checkout to enter your purchase order number; and it will appear on the tax invoice/receipt that is emailed to you. Naturally, this is optional.
No. Although Eco Office Supplies specialises in B2B - Business to Business - we do have Australian clients that purchase our green products for home and personal use.
No. You are welcome to order as little or as much as you need.
However, please be aware that the postage costs may make small orders unfeasible.
Feel free to contact us for a quote if you are not satisfied with the freight calculator costs.
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We've made it super easy to reorder through the 'My Account' section of this website. This is not only handy for you but also if the person that orders your office supplies is away on leave or needs to hand over the role to a new person.
You can log-in to the 'My Account' section of this website to view a list of products you've previously purchased. Simply type in the quantity required and click the 'order now' button to add the product/s to your shopping cart.
Alternatively, you can create a list of favourite products and log-in at any time to reorder. Learn more below.
TIP: This is also the simplest way to make sure you reorder the right size hand towel to fit your dispenser.
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4.1 Can I save a list of favourite products for easy re-ordering?Yes. Once you have logged-in you can click the 'grey' heart next to any product to save it to your Favourites list.
If you order lots of products you may find it convenient to create multiple lists and group products into categories.
If you notice a 'red' heart next to a product, it means you have already added it to one of your Favourites list/s.
You can log-in at any time to view, edit and reorder your Favourite products in the 'My Account' section of this website.
Once you are logged-in you can delete products from your Favourites List/s in the 'My Account' section of this website by clicking on the 'blue' cross next to each product. This is the fastest way to do a quick cull.
Alternatively, you can click a 'red' heart next to a product as you browse through the website. A pop-up message will ask you to select the Favourites List/s you want to remove the product from.
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Our product selection represents some of the most sustainable office products currently available in Australia.
The following symbols indicate the green credentials of each product.
>> More information about our environmental policy.
Yes. Material Safety Data Sheets (MSDS) are available on request for all liquid products.
Download our handy guide to check which size you need.
We supply paper hand towels to fit most standard size wall dispensers.
The most common folded sizes are Compact, Slimline or Interleaved. Roll hand towels also available.
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Please enter your delivery post code at checkout >> More information about order delivery.
Feel free to contact us for a quote if you are not satisfied with the freight calculator costs.
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Credit card payment can be made at checkout by either Visa, Mastercard or Amex.
Alternatively, you can transfer the funds electronically to our bank account.
Our banking details are displayed at the bottom of each tax invoice.
Your order will be processed once the cleared funds are received into our bank account.
Log-in at any time to pay outstanding invoice/s with your credit card in the 'My Account' section of this website.
A tax invoice/receipt will be automatically emailed to you.
To print a copy of all past invoices please log-in to the 'My Account' section of this website.
Payment is required prior to dispatching your order, unless otherwise negotiated.
No credit terms are available.
If you choose to pay by bank transfer or cheque, your order will be processed once the cleared funds are received into our bank account.
For faster processing of your order we recommend payment by credit card.
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Once your payment has been received, orders are usually dispatched on the next business day (subject to stock availability).
You can track the progress of your order, including delivery, in the 'My Account' section of this website.
>> More information about order delivery.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sorry if things are not working as they should. Please email us with any issues or concerns. We'll do our best to help.
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Feel free to email us anytime. We'll respond within 24 hours. Sooner if we can. :)
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